Schedule of Professional Service Fees
Service Fees
- $20.00 One-way domestic airfare, rail or bus per person
- $20.00 One-way domestic business class airfare per person
- $35.00 Return domestic airfare, rail or bus per person
- $35.00 Return domestic business class airfare per person
- From $35.00 Other services
- $55.00 - $250.00 Itinerary planning per booking (credited towards reservation deposit once booked)
Reservation Deposit
Required at the time of quotation and is non-refundable regardless of reason for cancellation (in addition to any Supplier deposits)
- $55.00 per person for all domestic bookings
- $150.00 per person for all international bookings
International Travel Essentials
- $60.00 Application processing for passport/visa per person (any consulate, courier or bank fees are in addition to this fee and will be confirmed to you upon application)
- $100.00 Application processing for passport/visa per person for non Ucango Travel & Cruise Centre customers (any consulate, courier or bank fees are in addition to this fee and will be confirmed to you upon application)
- $30.00 Application processing for electronic visa per person per visa
- $50.00 Application processing for electronic visa per person per visa for non Ucango Travel & Cruise Centre customers
- $25.00 Cash/Cash Passports or Foreign Currency Draft per transaction
Frequent Flyer Redemptions
- From $50.00 Redeem and book frequent flyer airfare per redemption
Additional Services
- $110.00 Provide essential information necessary for insurance claims when the insurance policy was issued by Ucango Travel & Cruise Centre
- $55.00 Bookings made with overseas or online Supplier per person
- $50.00 Late bookings made within seven days of departure per booking
- $20.00 Essential international phone calls and taxes per instance
- $100.00 Access to our after-hours emergency service per instance
Amendment Fees
- Any changes made after the reservation is confirmed (in addition to Supplier amendment fees)
- $25.00 Domestic amendment per sector
- $55.00 International amendment per sector
Cancellation Fees
For cancellations made to a deposited booking, regardless of reason for cancellation (in addition to Supplier-imposed fees)
- Ucango Travel & Cruise Centre will retain the reservation deposit and 10% of travel costs paid
Credit Card Fees
1.2% for Visa; 2% for American Express; 1.2% for Mastercard; 3.00% for international cards issued outside Australia
All Fees are inclusive of GST where applicable.
